mobile virtual network operator Archives

What’s in a Bill?

Everyone hates getting bills in the mail, but we all realize that they are a necessary evil. Have you ever wondered who does the tremendously exciting job of creating those bills? We do! Matsch has been providing billing services for many, many things over the years and has shined in the areas of telecommunications/IT and wireless billing.

For the past 25 years we have been developing (and supporting in-house) the software we design. It is no small wonder that our customers value our service, as so many firms are outsourcing this sort of thing. Our customers realize that when it really matters (we are talking about money after all!), it is best to work with people you can actually talk to! Since billing is so important to all sorts of companies, it makes sense to work with a company who truly strives to provide accurate billing services to both internal and external customers.

In recent years we have provided billing applications for wireless resellers (think Mobile Virtual Network Operator or MVNO), state and local governments, colleges and universities, and hospitals. We also provide internal billing or charge-back for a variety of other IT services, including servers, virtual machines (VM’s), SAN storage, networking, and support. Providing accurate, well-organized bills and reporting enables managers to affect P&L line items in a way they’d otherwise be unable to.

We subscribe to the school of thought that “You can’t manage what you don’t measure”, so if your company is looking to better manage its telecommunications/IT resources and thereby save money, by all means, contact us!

Verizon’s MVNO Program Catching On?

Most consumers who have shopped for wireless services over the past couple of years have probably heard of Virgin Mobile, one of several companies owned in whole or part by Richard Branson. What they probably don’t know is that Virgin Mobile is a Mobile Virtual Network Operator or MVNO.

‘What is an MVNO?’ you might ask. In essence, an MVNO is an entity that purchases the right to use a wireless carrier’s network. MVNO’s purchase this service at wholesale rates from the carriers, then provide their own customer support, billing, and marketing with no involvement from the carrier.

‘Great!’ you might be thinking. So what does Matsch have to do with any of this? Well, as mentioned previously, these MVNO’s must provide their own billing, which means effectively they must create their own plans and rates seperate from what they are being charged by the carrier. Billing and resale of telecommunications services is what we’ve done for the past 25 years! Though the resale and redistribution of wireless service has only been important the past few years, Matsch has Software as a Service (SaaS) solutions to meet the needs of most any company or institution, including MVNO’s.