As a person who strives to help employers manage their telecommunication services and spending, I find it somewhat frustrating that so much effort is spent trying to avoid managing cell phones. Employers recognize that some employees require employer provided cell phones as part of their job and therefore have procedures and policies in place for providing cellular devices. Typically an individual or group is designated to manage and enforce such a policy. It is that person or group’s responsibility to make sure that the cell phone services that the employer is paying for meet the needs of the employer. Is what we are paying reasonable? Are we being properly billed? Are there efficiencies that could be gained? Is there employee abuse? Are there ways to improve our operation and/or reduce our costs? There is an excellent article in No Jitter (http://nojitter.com/showArticle.jhtml?articleID=211601136&pgno=1) that highlights what you could be doing to manage your employer provided cell phones. Please do yourself a favor and take a moment to read this.